Not satisfied? No problem! At Trunkshop, you can return your purchase for up to fourteen (14) days from the date your purchase is delivered to you.
All returns must be in their original, unopened box or packaging.
All orders must be return in full packs. If you purchase a pack of 6 toys, you must return all of the 6 toys.
We do not accept returns for products that are used or expired.
What to do to return an order:
Go to Order email and copy the order number of the order you wish to return.
1. Email email@example.com with the subject line “Returns Request.” In the body of the email, you must provide the applicable order number, and include the reason for the return.
2. Within 72 hours, a Trunkshop customer support agent will provide you with return instructions, and a prepaid return label via email, as necessary.
3. Drop your return off at any UPS drop-off location, or schedule a pick up through UPS, as needed. It's that easy!.
4. Once your return is received at our processing center, you will receive a full refund within seven (7) business days along with an email confirmation.
If you have any questions about the return policy, please contact us.